Return Policy

We hope you love your new items from Alora Boutique! However, if you are not completely satisfied with your purchase or you have simply changed your mind, we are happy to help you with a return or exchange.

At Alora Boutique, our top priority is providing the best possible shopping experience. We want every customer to feel confident and satisfied with their purchase.

Can I return my item(s)?

Yes, we offer a 30-day return policy for all eligible items. The return period starts from the date your order is delivered.

To qualify for a return:

Items must be unused, unworn, and in their original condition.
Items must include all original packaging, tags, and accessories.
Items must not show any signs of damage, washing, or wear.

Please note that original shipping fees are non-refundable.

Non-returnable items

The following items cannot be returned:

Items that have been worn, washed, or damaged.
Items without original tags or packaging.
Gift cards.
Any items marked as final sale.

If you would like to start a return, please contact us at Your Email or visit Your Website.

Can I exchange my item(s)?

Yes, we offer exchanges within 30 days for eligible items.

To request an exchange, please have your order confirmation email or order number available. All exchanged items must meet the same return requirements listed above.

To start an exchange, please contact us through Your Website or email us at Your Email.

Alora Boutique Guarantee

We stand behind the quality of our products. If your item arrives damaged or there is a manufacturing issue, please contact us within a reasonable timeframe after receiving your order, and we will work with you to find the best solution.

This guarantee does not cover damage caused by improper use, accidents, normal wear and tear, or incorrect care of the product.

When will I receive my refund?

Once we receive and inspect your returned item, we will process your refund.

Refunds will be issued to your original payment method. Please allow 5–10 business days for your bank or credit card provider to process the refund after it has been approved.

Promotional Offers (Buy 1 Get 1 Free / Buy 2 Get 2 Free)

If you purchased items through a special promotion and would like to return some of the items, you may request an exchange for eligible products of equal or lower value.

Please note that all returned items must meet our standard return requirements. Additional conditions may apply depending on the promotion.

If you have any questions about returns or exchanges, please contact us:

Email: Your Email

Website: Your Website